During the growth of a competitive global environment, there is considerable pressure on
most organizations to make their operational, tactical, and strategic process more efficient
and effective. An information and Communication Technology is perceived to be a force to be
reckoned with in the 21st century because it has caused and continues to cause major
changes in the way we live. In the electronic media, ICTs have ignited and provoked radical
and drastic changes that have affected and revolutionized the broadcast industry, most
especially in immediacy and timeliness of news. Information and Communication Technology
not only facilitate and enhance the creation, processing, sharing and dissemination of
information in business organizations but the immediacy and timely delivery office task is of
a high essence. The implication of the use of ICTs in office operations might lead to an
overall shrink in the need for human correspondents. Before ICT could be more effective in
enhancing office operations in Nigeria, the constraints to devices should not be neglected if
business organizations must thrive or perhaps compete with its international counterpart.
Consequently, many organizations decide to implement ICT in order to improve the
effectiveness and efficiency of their business organizations. However, a lack of awareness of
numerous and varied challenging issues surrounding the implementation process could be
problematic for the whole process.